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Home FAQ

Q:What are remanufactured and compatible cartridges and how do they differ from OEM's?


A remanufactured cartridge is one that has been used by a customer and returned to our company. At that point, we take the cartridge through an in-depth inspection, cleaning, and repair process before refilling it with new ink and reselling it at a significant savings. Even though the chamber that holds the ink is the same, the product that the customer receives is comprised of 60-80% new material.


A compatible cartridge is one that has been made specifically to fit a certain printer. Though, it is not made by the company that makes the printer, it has been made specifically for that printer and we guarantee its compatibility.


The most obvious difference between these products and OEM's is the price. Aside from the financial disparity, there is also the concept of energy efficiency. Use of remanufactured cartridges greatly reduces oil and plastic consumption.



Q: Why are the remanufactured and compatible cartridges so much cheaper?


Compatible and remanufactured cartridges are being produced in a less expensive way which translates into a less expensive product for the customer. The cost of creating new cartridges from raw material falls heavily on the original manufacturer. Even in consideration of our extensive and detailed system of cleaning and repair, the costs associated with remanufactured and 100% compatible products are significantly lower than OEM's. Why is the ink level reading low or empty?

 As a development in the changing technology of printers, ink cartridges attempt to communicate with the printers regarding the amount of ink remaining inside. The cartridges used in the most recent printer models can be reset once the ink cartridges are refilled. However, older models cannot be reset. The usage of the ink in these cartridges must be monitored by the user.